The shipping policy is applicable to all products.

Delivery locations: 

At the customer’s address

Order Cut off: 

7:00 PM – (GMT-8:00) Pacific Standard Time (Los Angeles)

Handling Time (Days):

3-5 Business Days (Mon – Fri)

Shipping Time (Days):

6-15 Business Days (Mon – Fri)

Zapsprints ships orders to all locations within the United States and its territories using reputable shipping carriers such as USPS, FEDEX, DHL, and Local Post. Deliveries to areas outside the mainland United States may experience slight delays and will be sent to the local post office.

Shipping Confirmation & Tracking

Upon shipping your order, you will receive a Shipment Confirmation email containing your tracking number(s). Please allow 5-7 days for the tracking information to update. If your tracking information hasn’t been updated within 10 days, please reach out to us.

Occasionally, circumstances beyond our control might cause a delay in your order’s delivery date. The expected delivery date is an estimate based on data from all our orders and should be viewed as an approximation, not a guarantee.

Shipping Costs:

Paid shipping: Customers pay for shipping

Shipping cost type (All orders have the same shipping fee): $4.95

Damages

Zapsprints will replace orders damaged during the shipping process. If your shipment arrives damaged, please contact us within 3 business days of receipt, providing a video or picture evidence. This allows us to assess the damage and prevent similar issues in future deliveries.

Lost or Stolen Orders

Zapsprints does not accept responsibility for confirmed delivered items reported as lost or stolen. We do not provide reimbursement or replacements for confirmed delivered orders. However, at our discretion, we may provide an affidavit if a replacement is necessary.

Incorrect Addresses

Zapsprints is not liable for misspelled or inaccurate address information provided during the ordering process. Customers are responsible for ensuring the accuracy of their order details. We will not be responsible for lost, stolen, or damaged packages if the customer contacts the final delivery carrier after the order has left our warehouse and requests a redirect or reshipment.

Returns Policy

For detailed information about returning your order, please refer to our Return and Refund Policy.

Contact Us:

Website: Zapsprints.com
Address: 711 Central Expy S, Allen, TX 75013, United States
Email: support@zapsprints.com
Tel: +1 (774) 525-6416