You can file complaints through the email: support@zapsprints.com

If you believe that your intellectual property rights have been infringed by Zapsprints, we encourage you to follow the outlined procedure below.

A. REPORTING INTELLECTUAL PROPERTY INFRINGEMENT PROCEDURE:

Our approach is to (1) block access to or remove any content (including text, graphics, and photos) (collectively referred to as “Content”) that we, in good faith, believe violates the intellectual property rights of third parties when we receive a valid notice; and (2) discontinue service for repeat infringers.

If you suspect that Content accessible through the website infringes upon a copyright or any other intellectual property right, please submit a notice of infringement that includes the following information to the designated agent listed below:

  • Your contact information, including your full name, mailing address, telephone number, and email address.
  • Identification of the copyrighted work or intellectual property you claim has been infringed, along with any relevant registration numbers, if applicable.
  • Identification of the specific Content you assert infringes the identified copyrighted work or intellectual property, including (a) an explanation of how the material in question violates the copyrighted work or intellectual property, and (b) the precise location of the infringing material on the website with sufficient detail for verification.
  • A statement by you, made under penalty of perjury, confirming the accuracy of the information provided in your notice and your status as the rights holder or an authorized representative of the rights holder.
  • A statement by you, made under penalty of perjury, that you have a genuine belief that the disputed use of the copyrighted work or intellectual property is not authorized by the copyright holder, its agents, or the law.
  • An electronic or physical signature of the individual authorized to act on behalf of the rights holder.

B. UPON RECEIPT OF A VALID INFRINGEMENT NOTICE:

Upon receipt of a proper infringement notification, we will remove or disable access to the allegedly infringing Content.

C. COUNTER-NOTICE PROCEDURE TO DESIGNATED AGENT:

If we believe that the Content removed or disabled is not infringing, or we have the right to post and use such Content from the rights owner, the owner’s agent, or pursuant to the law (including as a fair use), we will send a counter-notice containing the following information to the Designated Agent listed below:

  • Our contact information, including full name, mailing address, telephone number, and email address;
  • Identification of the Content that was removed or disabled and where it appeared on the website before removal or disabling;
  • A statement by us consenting to the jurisdiction of the Federal Court for the judicial district where our address is located;
  • A statement by us, made under penalty of perjury, that we have a good faith belief the Content was removed or blocked as a result of a mistake or misidentification;
  • Our electronic or physical signature.

If a counter-notice is received, we may send a copy to the original complainant, informing them that we may replace the removed Content or cease disabling it in 10 business days. Unless the rights owner files an action seeking a court order, the removed Content may be replaced, or access restored, in 10 to 14 business days or more at our discretion.

Please be aware that under Section 512(f) of the DMCA, any person who knowingly misrepresents that Content or activity is infringing may be liable for damages, including attorney’s fees.

If you have any further question please contact us via email: support@zapsprints.com.